What We Offer

Flexible Virtual Assistant Solutions, Built Around Your Business

At The Virtual | VA, we provide skilled virtual assistants across multiple functions and industries — whether you need a single specialist or a fully managed VA team.

Our approach is simple:
we match the right skills to your needs, build clear processes around the work, and make it easy to scale as your business grows.

How You Can Work With Us

✔ Dedicated Specialist VA

Best for businesses that need focused support in one role or department.

✔ Multi-Role VA

A versatile VA who can support multiple functions across your business.

✔ Managed VA Team (VA Pods)

Best for growing companies that need multiple VAs, oversight, and structure — without the complexity of building an in-house team.

You can start small and scale seamlessly

Services by Function

    • Executive and admin assistance

    • Inbox and calendar management

    • Document creation and file organization

    • Data entry and CRM updates

    • Process documentation (SOPs)

    • Reporting and task coordination

    • Social media scheduling and coordination

    • Content repurposing and formatting

    • Email marketing support

    • CRM and marketing automation assistance

    • Blog uploads and website updates

    • Basic SEO support and research

  • We provide customer support across email, live chat, ticketing systems, and voice, depending on your needs.

    Our VAs support:

    • Email and live chat inquiries

    • Helpdesk and ticket management

    • Inbound customer support calls

    • Appointment scheduling and confirmations

    • Customer follow-ups and callbacks

    • Order, service, and account inquiries

    • Canva and Adobe design support

    • Social media graphics

    • Presentations and pitch decks

    • Brand asset organization

    • Website and landing page design assistance

    • WordPress and Shopify updates

    • Landing page builds and edits

    • QA testing and bug tracking

    • App and tool setup assistance

    • Technical documentation support

Services by Industry

    • Listing management and CRM support

    • Lead and client tracking

    • Tenant and client communications

    • Lease documentation support

    • Vendor and maintenance coordination

    • Scheduling and admin coordination

    • Records and data management

    • Insurance verification support

    • Billing and intake assistance

    • Email, chat, and phone-based patient support

    • Shopify and e-commerce admin support

    • Product uploads and catalog management

    • Customer support via email, chat, and phone

    • Inventory tracking assistance

    • Store operations coordination

    • Client account coordination

    • Project and task management

    • Reporting and documentation

    • CRM maintenance

    • Internal operations support

    • Product and customer support assistance

    • CRM and helpdesk management

    • QA testing and documentation

    • Research and data support

    • Internal team coordination

Let’s Work Together

Whether you need a single VA or a fully managed support team, The Virtual VA will help you build a reliable, scalable support solution tailored to your business.

Please complete the form with a few details about your project. We'll review your message and get back to you within 48 hours.